About AirportRoyalAssist
Redefining luxury travel with premium airport concierge services
Our Story
Founded in 2018, AirportRoyalAssist emerged from a simple vision: to transform the airport experience into a seamless, luxurious journey for discerning travelers worldwide.
What began as a boutique concierge service at select premium airports has evolved into a global network of luxury travel assistance, serving over 500 airports across six continents.
Our commitment to excellence, attention to detail, and personalized service has made us the preferred choice for business executives, luxury travelers, and premium credit card holders seeking unparalleled airport experiences.
Experience Our Service
Our Mission & Values
Our Mission
To provide unparalleled luxury airport services that transform travel from a necessity into an extraordinary experience, ensuring every journey begins and ends with elegance and ease.
Excellence
We maintain the highest standards in every interaction, ensuring flawless execution of services and exceeding expectations at every touchpoint.
Personalization
Every client receives tailored service designed around their unique preferences, schedule, and travel requirements for a truly bespoke experience.
Discretion
We understand the importance of privacy and confidentiality, providing discreet, professional service that respects our clients' need for security and anonymity.
Global Reach
Our extensive network ensures consistent luxury service standards across all major international airports and destinations worldwide.
Luxury
We believe luxury is in the details - from the quality of our partnerships to the caliber of our staff, everything reflects our commitment to premium experiences.
Leadership Team
Sarah Mitchell
Chief Executive Officer
Former luxury hospitality executive with 15+ years experience in premium travel services. Sarah's vision drives our commitment to exceptional customer experiences.
James Rodriguez
Chief Operations Officer
Aviation industry veteran with expertise in airport operations and logistics. James ensures seamless service delivery across our global network.
Emma Chen
Head of Client Relations
Luxury service specialist focused on personalized client experiences and premium partnership development with leading credit card companies.
Our Impact
500+
Airports Served Worldwide
- Major international hubs
- Premium domestic airports
- Private aviation terminals
- Regional business centers
50,000+
Satisfied Clients Annually
- Business executives
- Luxury travelers
- Premium cardholders
- VIP passengers
99.8%
Client Satisfaction Rate
- Exceptional service quality
- Reliable performance
- Personalized attention
- Continuous improvement
Strategic Partnerships
Premium Credit Cards
Exclusive partnerships with leading financial institutions
- American Express
- Chase Sapphire
- Citi Prestige
- Capital One Venture
- World Elite Mastercard
Airport Authorities
Official partnerships with major airport operators
- Heathrow Airport
- Dubai International
- Singapore Changi
- JFK International
- Frankfurt Airport
Luxury Brands
Collaborations with premium lifestyle brands
- Five-star hotel chains
- Luxury car services
- Premium spa networks
- Fine dining establishments
- Private jet operators
Certifications & Awards
Our commitment to excellence is recognized through industry certifications and prestigious awards.
- ISO 9001:2015 Quality Management
- IATA Travel & Tourism Certification
- Luxury Travel Awards - Best Concierge Service
- Airport Service Excellence Recognition
- Customer Service Excellence Certification
- Security and Privacy Compliance Standards
